Australia & New Zealand Travel Specialist
My 22 year travel industry career has not always been as a travel consultant. It began as a reservations agent for a major international hotel company. It was this job, where I interacted with other travel agents booking their clients reservations. After encouragement from a very enthusiastic agent, I began to dream of becoming a travel agent myself.
Along the way to becoming a travel agent, I have been in the employ of a Las Vegas tour operator, a major car rental company, and even lead a team of customer service agents for an air consolidator company before beginning my 19 years as a travel consultant.
I’ve been with Travel Leaders/Signature Destinations for nearly 14 years now. I brought with me strong corporate and leisure travel experience, but not content to remain mediocre my training was escalated to attain further knowledge after my hire date. Even today, I maintain continuing and expanding my education in order to be a voice of expert advice for my clients.
A few of my accomplishments and designations include:
Aussie Specialist
100% Pure New Zealand Specialist
Certified Leisure Travel Specialist
Princess Cruise Lines Commodore
Cunard Cruise Lines Commodore
The destination I most love to help clients get to is Australia. It has so much to offer travelers; from the unique wildlife, vibrant cities, gorgeous beaches, beautiful natural attractions, and my favorite part is the people that call it home.
I love assisting clients with whatever destination they desire to travel. I plan each trip through the eyes of the client to ensure they get the most value and highest satisfaction from their journeys. People travel for different reasons and I strive to ensure that their expectations are exceeded for whatever reason they may be traveling.
www.facebook.com/agentwallaroo
Client testimonial
Suited up before jumping off the Auckland Tower
We first used Wally at Signature Destinations back in 2005 on our trip to Beijing, China. The trip went off without a hitch and was so smooth that we used Wally as our personal travel agent to book our subsequent trips to South Africa, Brazil, Australia and New Zealand. The biggest trip Wally has done for us was a 28 country, Round-the-World itinerary that he expertly booked and was PERFECT! Wally is a true travel professional and knows his stuff and has never led us astray and has gotten us out of several binds overseas. We have recommended him to all of our friends and family and will never book an overseas trip without him!
.... Carmen B.
My Reviews
33 of 60 people found this review helpful
Our Around the World Trip
Wally is our "Go To Guy". He has planned trips for us ever since 2007 and every one has been perfectly executed. His customer service is superb. H knows EXACTLY what we like, he anticipates our desires and he always comes through. We have been to over 25 countries using Wally as our travel agent. I have referred over twenty friends, family members and business colleagues to him and will continue to do so! He is the BEST!!!
ByNewZealandTravellersfromNew Zealand
Traveled toAustralia & New Zealand
I wouldrecommend this agent to my family and friends
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34 of 62 people found this review helpful
Wally has always been available when needed. He is service oriented and has worked well under pressure. You can feel his smile through the phone!
ByNAfromScottsdale, AZ
Traveled toWashington D.C. ~ District of Columbia ~ USA
I wouldrecommend this agent to my family and friends
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28 of 57 people found this review helpful
Portugal with Viking, one of the best Viking Trips
Wally has coordinated several trip for us with our friends in Phoenix to Europe, Alaska, and the Caribbean. He has done exceptional planning and coordinating travel and lodging arrangements as we are in Atlanta and travel companions are in Phoenix. We recently had our travel plans to Portugal interrupted by a last minute flight attendant strike in Germany with Lufthansa and when we were notified he already had travel options available to us for Phoenix and Atlanta to make sure our trip was not interrupted. He does an excellent with taking care of the details and updates.
ByLarry & MaryfromSuwanee, Georgia
Traveled toPortugal ~ Europe
I wouldrecommend this agent to my family and friends
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30 of 62 people found this review helpful
Wally has helped me to plan multiple international trips and always foes a great job!
ByJuliefoz fromScottsdale, AZ
Traveled toEurope
I wouldrecommend this agent to my family and friends
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27 of 62 people found this review helpful
Wally has been my travel agent for years now. He is my rock. To date, I don't think Wally has ever made a mistake in my reservations. He has attention to detail which I don't have the fortune to have.
I don't know how he does what he does so well, but I am grateful.
In short, I highly recommend Wally to any of my friends should they need help with their travels.
Thank you,
April Rains Portillo
ByAprilfromPhoenix, AZ
Traveled toHawaii ~ USA
I wouldrecommend this agent to my family and friends
Wally Jonesresponded:
Thank you April. That's very kind and I very much appreciate having you as a client.
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